Converting self pay leads and building loyalty with dedicated staff
Independent consultant Richard Gregory explains how hospitals can create dedicated customer service roles to help convert leads and build loyalty
In this month’s article I...
A new dawn for patient safety
The independent sector and the NHS are beginning to align on safety standards as the NHS publishes its strategy for the future
The NHS is...
A year of Covid
IHPN CEO David Hare looks back at the last 12 months of the pandemic and what it means for the independent healthcare sector
The last...
The new NHS relationship: complex and flexible
David Hare talks about the gargantuan task of mobilising independent sector hospitals to help the NHS tackle the Covid-19 outbreak
It is now over a...
Playing the waiting game
IHPN director of policy and delivery David Furness looks at what rising NHS waiting lists mean for the independent health sector
NHS England’s monthly performance data is always eagerly...
The return of private pay
Independent sector providers have acted swiftly to adapt to the challenges during the last few months but as they enter new arrangements with the...
A new deal for primary care
What do Primary Care Networks mean for the independent healthcare sector?
New NHS acronym alert! As part of the NHS Long Term Plan’s commitments to...
A budget for healthy growth?
As a former Health Secretary and Health Select Committee chair, the Chancellor might have disappointed on cash injections and workforce planning for the NHS,...
Coronavirus and the new world order
Tim Read, director, UK and Europe Advisory Services at Marwood Group, looks at the unprecedented events of the last two weeks and asks whether...
The state of the independent healthcare sector
IHPN director of policy and delivery David Furness looks at how a turbulent few weeks in politics and an equally stormy economy might shape...
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