Good guidance practice issued to care providers

Good guidance practice issued care providers
Michael King, Local Government and Social Care Ombudsman

Good practice guidance has been issued by the ombudsman to help adult social care providers improve their services. The 25-page document gives real-life examples of common problems seen by the Local Government and Social Care Ombudsman – and offers ways to avoid pitfalls. Common issues include a lack of clear information about fees, charges and contracts,…

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