Australia plans its next moves to ensure customer satisfaction

Australia plans its next moves to ensure customer satisfaction

In a bid to raise awareness of the retirement living industry in Australia and improve the experience for residents, a code of conduct is...

Investing in autonomy

A wind of change is apparent in US elder care – will it make it across the Atlantic? Sarah Whitebloom reports When America sneezes, the...

Preparing for overheating

The effect of overheating on care buildings caused by climate change is increasingly well understood by researchers. But are the best ways to tackle...

Reducing the inspection burden on providers

Eleanore Robinson reports from LaingBuisson’s Northern Long Term Care Seminar The Care Quality Commission (CQC) is working on a project to reduce the inspection burden...

On the brink

The sixth phase of safeguarding pressures research is seeing further rises in activity. Deven Pamben and Anna Cole-Bailey take a closer look at the...

Fostering a best fit

Finding the right framework when delivering foster care is complex. Can successful models be easily replicated? Eleanore Robinson reports This summer the government set out...

Looking after immigrant children: who really cares?

Alistair Kleebauer reports on the impact of the growing problem of children in care without UK citizenship For one of her clients, immigration lawyer Solange...

Going back to school

Eleanore Robinson investigates what is being done to promote career opportunities in care The Department for Health and Social Care (DHSC) is due to launch...

Four days a week

Alistair Kleebauer explores the impact of long working hours To a stressed care worker the idea might be laughable, but if the influential economist John...

The heart of the community

Middleton Hall is set to become employee owned. Mia Vigar communications lead at consultancy firm Baxendale examines why the model could be a solution...