Homecare agency placed in special measures

Mental health service rated ‘inadequate’ by CQC

A domiciliary care agency in south London has been placed in special measures over safety concerns. The Care Quality Commission (CQC) identified several failings at Medacs Healthcare – Croydon in December 2018, including staff not adhering to their visiting schedules, with some not knowing how to administer medicines to homecare users safely. The service was…

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