Lack of staff and rising costs impact ‘fluctuating’ profit margins

Kate Terroni appointed as chief inspector of adult social care
Kate Terroni, chief inspector for adult social care at the CQC

Profit margins among corporate providers of residential care have fallen to their lowest levels since the pandemic began, data from the regulator have revealed, as staff costs continue to grow resulting from increased agency use. Analysis of 65 residential care and homecare operators, including private providers and charities, that sit within Care Quality Commission (CQC)’s…

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