London care provider issued with rare warning

Good guidance practice issued care providers
Michael King, Local Government and Social Care Ombudsman

A rare public notice has been issued by the Local Government and Social Care Ombudsman against a provider in London for not dealing with a complaint. Corden Assist Ltd, trading as Bluebird Care (Wandsworth), refused to comply with the ombudsman’s recommendations to apologise to a family and pay them £200 because of failings with the…

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