Australian government to pilot Care Protect monitoring system

Ben Wilson (left) and Scott Sterling, business development managers, Care Protect

Care Protect surveillance and monitoring systems will be piloted in five state-owned care homes in Australia.

The South Australian government is investing A$500,000 (£273,718) to promote high-quality care services in the wake of the Oakden nursing home scandal in Adelaide.

A review into Oakden found that residents were ‘poorly cared for, forgotten and ignored’, with the property described as ‘grossly substandard’ by an independent commissioner against corruption.

Scott Sterling, Care Protect business development director Australia, has been in discussions on the use of surveillance technology with South Australian parliamentarians.

The monitoring system uses sound and motion sensitive technology which, when activated by a ‘resident event’, triggers recording.

Events can be reviewed by external, independent, experienced health and social care professionals within minutes.

Care Protect will operate a dedicated 24/7 monitoring hub staffed by nurses and social workers. They will assist care home teams to improve safeguarding practices and ensure peace of mind for families.

South Australian Prime Minister Steven Marshall said: ‘In the shadow of Oakden and the Commonwealth Aged Care Royal Commission, protecting South Australia’s most vulnerable is one of my government’s highest priorities

‘This CCTV pilot will strengthen the safeguards in place for our frail, older population, provide greater transparency than ever before and hopefully give families greater peace of mind that their loved ones are receiving quality care.’

Sterling added: ’We are delighted to be supporting the South Australian government in trialling this programme, which we believe has the capacity to consign events such as the Oakden nursing home scandal to the history books.

‘We look forward to continuing to support and work with the South Australian government and care providers across Australia to not just reduce the incidence of elder abuse and neglect, but to deliver consistent high-quality standards of care.’