GHM Care’s nurse call messaging and reporting tool Nexus will be integrated with Nourish’s digital care management platform.
Integrating personal care records with the nurse call system was a step towards better joined-up support, the companies said.
Nexus is a messaging platform that delivers nurse call alerts directly to the smartphones of carers, helping improve staff efficiencies and response times. Integration with Nourish Care will allow Nexus users to link nurse call activity against a resident’s personal care records.
Care teams will see the time of the day calls are made, reason for the call and resolution times. This information alongside daily care records offers better oversight, helping improve care decisions and outcomes. In addition, the integration will enable teams to run reports and populate care plans within Nourish.
‘The new functionality has been launched in response to the needs of care homes who previously would not have the time or capacity to record every nurse call alert in a resident’s personal care records,’ said Neil McManus, GHM Care managing director. ‘As a result, there is often a disconnect between care records and nurse call activity. The new integration overcomes this by automatically updating Nourish personal care records with any associated nurse call activity.’
In February, Nourish launched its GP Connect integration, enabling providers to review records and medical notes of those being supported in real time. A month later, it received backing from private equity firm Livingbridge to develop its platform and innovate.
On the latest tie-up, Steve Lawrence, Nourish Care head of proposition and partnerships, said the nurse call solution would ‘open the door to new and exciting data insights when surfaced alongside daily care records housed in Nourish.’