Social care ombudsman ready to take on new complaints

Good guidance practice issued care providers
Michael King, Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman will resume all casework and take on new complaints from the end of this month. The ombudsman paused all casework at the end of March to support councils during the Covid-19 crisis. In early May it reopened its helpline to give general advice to the public, and more…

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