Thursday, September 24, 2026
Advertisement
Home Care Markets News Ombudsman points to ‘signs of improvement’ in complaints handling

Ombudsman points to ‘signs of improvement’ in complaints handling

Complaints about adult social care in England rose by 22% last year, Local Government and Social Care Ombudsman (LGSCO) data shows. Its Annual Review of Adult Social Care Complaints 2025-26 report showed it received 3,938 complaints and enquiries about the sector (2024-25: 3,231). In the independent sector, complaints from people who fund their own care…

Membership Required

You must be a CM Subscriber to view this content.

Subscribe Now »

Already have an account?