Surge in social care complaints to LGO

The Local Government Ombudsman (LGO) has reported an 18% increase in complaints and enquiries about adult social care in the past year. In 2014/15 LGO...

Access for mental health patients must improve – IMHSA

Independent mental health providers are calling on NHS England to take decisive action on payment and service integration to make parity of esteem a...

Osborne leaves councils to plug social care funding gap

The care sector was left largely disappointed by the contents of George Osborne’s Spending Review last month. In terms of plugging the funding gap for...

Advanced Health & Care explains how its mobile solution Caresys Mobile is enhancing the...

Care home provider, Fairways Care (Fairways), will increase efficiencies and further enhance care standards after selecting Caresys Mobile, a care management solution from Advanced...

PAC raises concerns over Care Act

The House of Commons Public Accounts Committee (PAC) has concluded that government ‘has not been sufficiently open and transparent’ on the burdens imposed on...

ICO guidance on data protection in care homes: Phillippa Doyle, associate at Hempsons, looks...

Residents and employees have a right to privacy, which includes keeping their personal information confidential, only accessed by authorised people and only shared when...

A solution to the funding crisis – William Laing outlines an alternative plan

In response to these inherent weaknesses in the present state funding system for social care, LaingBuisson chief executive William Laing has published a White...

Event fees to unlock housing-with-care market? ARCO’s Michael Voges explains the opportunities in the...

Quietly bound in green and white, the Law Commission’s recently launched consultation document on event fees is probably beneath the radar for most care sector professionals. But despite its demure appearance, this document offers a potentially historic boost to the retirement community sector that investors should take note of.

Revenues drop at ExtraCare Charitable Trust

The ExtraCare Charitable Trust reported a 17.9% drop in turnover for the year ended 31 March 2015 from £68.1m to £55.9m. Deducting operating costs of...

Homecare problems not just due to commissioning: Suhail Mirza gets the Care Quality Commission...

The provision of homecare in England is on a precipice (CCMn November 2015) with many providers blaming commissioners for not paying a fair price...