Symptom assessment platform Doctorlink has secured a contract to provide NHS video consultations and online triage across England during the Covid-19 pandemic.
Doctorlink is already available to 11 million patients in England. Using the app, patients can assess what might be wrong, book a GP appointment and request repeat prescriptions without having to wait in a phone queue. They can also use the platform to access video consultations with their own NHS GP.
The platform, which can be used to identify possible cases of Covid-19, has been continually updated in line with new medical and scientific evidence on the novel coronavirus. The most recent release updated Doctorlink to identify those patients who are more vulnerable due to their age or underlying health conditions and offer appropriate advice.
The update also prioritises remote appointments to contain the spread of Covid-19. Where patients were previously recommended a face-to-face appointment for their symptoms, they are now diverted to request a telephone or video appointment.
CEO Rupert Spiegelberg said: ‘Covid-19 is accelerating the need for healthcare systems to deploy scaleable technologies to ensure people can get access to healthcare in a timely fashion. Doctorlink is honoured to be part of the solution and combined with its online symptom assessment service will be working day and night in the coming days and weeks to supporting the NHS get this technology in to the hands of frontline GPs.’
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