Network Recruitment Wales has launched a case management service in south Wales to support people with serious injuries and complex medical conditions.
NRW Case Management will provide dedicated case managers to coordinate care, connect patients with healthcare professionals and manage funding arrangements. The service is intended to support individuals requiring links between health services, rehabilitation resources and financial provision.
The organisation has operated in the healthcare and education sectors in the region for more than 25 years.
NRW Case Management general manager Samantha Marriott said: ‘Case management has huge room to grow in the UK. Having worked alongside the NHS and continuing healthcare teams providing staffing and governance support for some time, we want to develop the sector further and ensure vulnerable adults are supported as best we can.
‘For those currently working in roles as nurses, physiotherapists, occupational therapists and social workers, it gives them a chance to use their skills in a slightly different way. Healthcare agency roles change constantly, and this is a new frontier for a lot of clinicians to explore.
‘For our clients, our case managers can act as a bridge between them and the individuals they support – we’re there to reduce the noise and help people to move steadily toward their rehabilitation goals.’
The launch coincides with changes to legislation in Wales expanding individual control over healthcare delivery through the introduction of direct payments for continuing healthcare recipients.
Based in Llantrisant, NRW Case Management is part of MPS Healthcare Limited, a Care Inspector Wales-registered provider and part of the Pertemps Network Group.

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