Push Doctor partners with NHS trust to provide services in west London

Push Doctor has been selected as the digital partner for GP practices in west London, supported by Hounslow and Richmond Community Healthcare (HRCH) NHS Trust.

The partnership will provide more than 300,000 people across 45 practices in the borough access to digital NHS GP appointments.

Patients will be able to book appointments from their smartphone or device 24/7 with clinicians in multiple languages. Appointments include same day prescriptions, instant sick forms and record syncing, where doctors’ notes will be available to the patient’s local GP surgery.

The services will provide additional support in the area, which has been severely impacted by Covid-19. Hounslow is forecast to be the second worst affected borough in London.

The partnership will start with GP appointments, with potential to bring on additional clinicians such as nurses.

‘Beyond the use of video consultations during the pandemic, the benefits of digital are clear and must become a core part of the healthcare landscape in the future,’ said Wais Shaifta, chief executive of Push Doctor. ‘We hope this is the start of a new delivery model that will set up a future digital NHS across the country.’

Dr Akhil Mayor, deputy clinical director for Hounslow Health, said: ‘The impact of Covid-19 on our community has been heart-breaking. We are set for another tough year, but this patient-led service should give our community better, quicker access to GPs and other healthcare professionals. We hope this will be another step towards helping local people get the care they need.’

In October, Push Doctor secured £13.7m in a Series C funding round to scale its digital services to support the NHS across the country through the second wave of the coronavirus pandemic.

Since its partnership with the NHS the number of people accessing Push Doctor’s services has more than doubled to 5.7 million since March.