DHA online portal gives healthcare transparency for medical travellers

According to The National, the Dubai Health Authority’s new online healthcare portal is expected to go live this month. It will allow doctors to be rated on their care by patients and will let users check and compare the cost of private treatment in Dubai.

The article says that DubaiHealthBooking.com will link to private and government hospitals and clinics to offer patients greater choice and transparency over the quality of service they can expect to receive in Dubai. The DHA hopes the service will provide a boost to the emirate’s medical tourism ambitions.

Although doctors will be unable to contest the ratings they receive, all gradings for health professionals and clinics will be checked by DHA regulators, before being made public. Pricing and insurance approvals for all medical procedures will also be available online.

“This platform will allow patients to search for a speciality, a specific doctor or centre and schedule an appointment instantly,” said Maisa Al Bustani, a DHA innovation team leader, in the article.

The first public health facilities and services featured on the website will include the Paediatric Department at Hatta Hospital and Family Medicine Department in both Al Twar and Al Mankhool Primary Healthcare Centres.

The article says that private medical facilities featured on the website will include 17 Medcare Hospital branches, Valiant Clinic, Medeor Hospital, Thumbay Hospital and American Hospital, with more likely to follow in the future.

All current medical facilities in Dubai should be added to the portal by the end of the year, the DHA said. This will include healthcare provider and professional profiles for more than 3,700 facilities and 33,000 health workers.

The DHA also announced improvements to its existing Sheryan system of healthcare licensing.

For a more detailed analysis of the medical travel sector in Dubai, visit the UAE IMTJ Country Profile.