MH services must improve – CQC The Care Quality Commission (CQC) has warned mental health services that poor performance could result in an early insp

A further 23% had not been informed who was in charge of their care and 26% had not had a formal meeting to discuss their care in the last year.The findings show that 32% of respondents did not know who to contact out-of-hours in a crisis and that 20% who had contacted out- of-hours teams did not receive the help they needed.