ISCAS stuck on non-member complaints
The Independent Sector Complaints and Adjudication Service (ISCAS), the complaints management framework in the independent healthcare sector, has revealed in its annual report for 2011-12, that complaints about non-members have increased. This means a quarter of the complaints it received were about non-member organisations and, therefore, complainants have nowhere to access an independent complaint review stage. Despite this membership of ISCAS has increased from 60 to 68 members and it also established a governance board to ensure the independence of its Code of Practice and effective implementation. Lady Fiona Hodgson was appointed chair and said: The establishment of the ISCAS governance board demonstrates a commitment by the independent healthcare sector to ensuring a fair and effective route for complaints in the private sector.
Rig Medical sees profits plummet
Rig Medical Recruitments results for the year ending 31 December 2011 show plummeting operating profits and a fall in turnover.
Consultant joins the London Clinic
The London Orthopaedic Clinic has welcomed Dr Deane Halfpenny to itsWimpole Street premises. Dr Halfpenny is a consultant in musculoskeletal pain medicine with experience and specialist knowledge in particular areas of expertise including spinal pain and injury, acute back, neck and shoulder pain, myofascial pain syndromes and neuropathic pain.
BMI Healthcare ad is judged misleading
The Advertising Standards Authority (ASA) has upheld a complaint over a BMI Healthcare advert which read BMI Healthcare - the consultants' choice.
Bupa Occupational Health suffers a loss
Bupa Occupational Health, the occupational health and screening services arm of Britains largest medical insurer recorded a loss in its report and financial statements for the year ended 31 December 2011.
Unum appoints new CEO of Unum UK
Peter ODonnell, senior vice president and chief financial officer (CFO) of Unum UK, has been named to replace Jack McGarry as president and CEO. Mr McGarry is to return to the US to manage the companys closed block of business.
Mentors gathered to help health start-ups
Healthcare entrepreneurs in London are being offered assistance by a start-up scheme launched by Healthbox, the business accelerator focused exclusively on supporting innovation and entrepreneurship in healthcare and founded in 2011 by business incubator and venture capital firm Sandbox Industries.
Care is lacking for weight-loss surgery patients
Sally Taber examines the issues surrounding bariatric surgery and patient safety
Jelf EB realigns healthcare team
Jelf Employee Benefits has undertaken a strategic reallocation of its healthcare division. Chris Cannon, business development manager will join Debra Clark, and Beth Alahakoon in creating a new team to manage the requirements of this dynamic division of the business. Ms Clark, business development manager retention, previously responsible for individual healthcare policies within the employee benefits business will now focus on client retention within the SME and small corporate market.
Circle investors are advised to hold, but more funds are needed
Circle has received cautious approval from investment house Investec. Sebastien Jantet, analyst at Investec, has professed Circles interim results broadly in-line in with Investecs expectations and says the management team has made real progress at Hinchingbrooke, Bath and Reading. However he says there is still a lot to do.
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