Care complaints on the rise, inspectorate finds

The number of care complaints received over a four-year period in Scotland increased to 4,696 in 2017/18 from 4,440 in 2014/15, the Care Inspectorate has found. The largest number of complaints investigated by the inspectorate involved care homes despite making up only around 11% of the 13,300 registered services north of the border. Care homes…