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Home Care Markets Care Homes: Complaints

Care Homes: Complaints

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Paul Burstow asked the Secretary of State for Health (22 Nov 2007: Column 1116W) what the role and powers of the Commission for Social Care Inspection (CSCI) is in the investigation of individual complaints of poor (a) practice and (b) treatment in care homes.Ivan Lewis: The current arrangements for handling complaints in social care are…

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