Friends of the Elderly reduces reliance on agency staff

Profits slide after tough regulatory year for Runwood Homes

Friends of the Elderly has reduced its reliance on agency staff by 27% due to better recruitment policies. Despite higher sickness among staff and periods of isolation, agency use fell a further 34% between April to June when compared to the beginning of last year. In 2019/20, average agency hours were 374 hours per week…

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