Home Instead partners with Barclays to provide digital training

Home Instead is partnering with Barclays Bank to give its care teams access to digital training.

Barclays has made available online learning tools through its ‘digital wings’ platform, which can be accessed by office teams via Home Instead’s training portal.

As well as upskilling the company’s caregivers, knowledge will also be shared with clients and their families.

Home Instead also plans to create community influencers across its network of 235 offices. Through the Barclays digital eagles programme, individuals will learn how to engage older adults with technology.

‘Partnerships are really important to us as they allow us to bring in people with expertise that can help us to grow and develop our brand,’ said Martin Jones, Home Instead chief executive.

‘The partnership with Barclays Digital Eagles will allow our caregivers the opportunity to develop their digital skills or develop new ones. And I know that they will enjoy sharing their learnings with clients and the broader community.’

Liam Mitchell, head of learning at Barclays digital eagles, said: ‘In the last year, many of us have depended on technology more than ever to go about our daily lives and stay connected to friends and family. However, we know there are people, particularly older age groups, who don’t feel as confident and therefore aren’t getting the most out of the benefits that digital can bring.

‘The Barclays digital eagles are passionate about empowering communities across the UK to be more confident with technology, which is why we’ve partnered with Home Instead to provide tailored resources and training that can help their clients and families feel confident and safe using technology to stay in touch and enhance their day to day lives.’