Ombudsman suspends complaints enquiries amid Covid-19 outbreak

Michael King, Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman (LGSCO) has suspended all casework activity that demands action by local authorities and care providers in light of the coronavirus outbreak. The ombudsman has taken this step to protect the capacity of councils and operators to deliver frontline services as coronavirus demands increase. This move means the Ombudsman…

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