Babylon launches new COVID-19 Care Assistant

Virtual GP provider Babylon Health has launched its new COVID-19 Care Assistant to help meet growing Coronavirus demands.

COVID-19 Care Assistant allows patients to use the service 24/7 to check their symptoms, track their illness, cope with self-isolation, access information, chat with trained staff, and consult doctors.

The service combines what Babylon has learned about the virus so far to create a comprehensive approach that helps lower-risk patients, whilst freeing up clinicians to focus on the people most in need.

COVID-19 Care Assistant provides patients with continually-updated information and videos, a symptom checker that provides information on possible next steps to be taken, a 24/7 live chat with a trained Babylon team member to discuss any particular concerns, and daily in-app logging of symptoms, with informational care plans based on the latest guidance.

The service is free to anyone who uses Babylon services via Babylon GP at Hand, through a UK partnership, or through a private subscription.

Dr Ali Parsa, chief executive officer and founder of Babylon, said: ‘The combination of our technology and clinical service allows our doctors and nurses to use their time for the most suited tasks, whilst amplifying their expertise for the benefit of all our patients. We stand ready to help our communities in any way we can and in any manner they need.’