Bupa Cromwell teams up with Visionable to roll out virtual consultations

Bupa Cromwell Hospital has entered into partnership with health technology business Visionable to roll out its remote consultation platform across the Knightsbridge-based hospital.

Using an app, the Visionable platform can connect doctors with patients in the UK and overseas as well as with their peers for information sharing and multi-disciplinary team meetings.

The hospital introduced the platform at the start of the Covid-19 pandemic to enable doctors to continue treating patients and sharing best practice during lockdown, but hospital director Philip Luce said it had potential longer-term benefits.

‘Many of our consultants are now using the platform, with more seeing the benefits and joining each day,’ he said. ‘Although lockdown measures are beginning to ease, we know that a service like this is still going to be incredibly important for patients to access healthcare professionals safely and securely from their homes. The service is of particular benefit to our numerous international patients, enabling them to access London-based clinicians.’

The Visionable collaboration platform has been developed specifically for healthcare and enables an unlimited number of users to work together by sharing screens, audio and video streams.

It can be used as an alternative to face-to-face consultations, enabling London-based teams to continue treating existing patients and prepare international patients for surgery. It is also being used to deliver post-surgical care, including remote physiotherapy and rehabilitation clinics.

In addition, consultants at the hospital are using the platform to take part in multidisciplinary team meetings.

Visionable chief executive Alan Lowe said: ‘Since the hospital signed with Visionable, the number of meetings minutes delivered over the platform has grown from 3,600 in March to 39,000 in June. That shows the enthusiasm with which clinical staff will adopt systems that deliver for them and the patients they serve.

‘We expect to see significant continued uptake of video conferencing technology as healthcare learns from its ‘pivot to digital’ during the coronavirus pandemic and seeks to embed its benefits in the services of the future.’