Vitality enters partnership to provide new support service

Private medical insurer VitalityHealth has partnered with Peppy to provide menopause support to its members from early 2021.

The partnership makes Vitality the first health insurer in the UK to provide its members this type of menopause support.

Vitality members will be able to access resources through Peppy’s app-based digital health platform to help manage their symptoms, access advice and receive support from others also going through menopause.

They will have access to one-to-one text chat and phone or video consultations, as well as online webinars and exercise classes, with practitioners able to refer members directly back to Vitality for treatment where required. 

Vitality will also work with employers as part of its health insurance offering to consider the impact of menopause on staff in the workplace.

Dr Keith Klintworth, group COO and managing director at VitalityHealth, said: ‘Going through menopause can be a challenging and isolating time for many, with the symptoms of menopause particularly debilitating for some, significantly impacting their day-to-day lives and in particular their work.

‘With this in mind, we are proud to be the first insurer to provide a specific service to support our members physically and mentally through the menopause, further reinforcing our holistic approach to healthcare.’

Mridula Pore, CEO and co-founder of Peppy, added: ‘Menopause can be a life-changing event. We’re thrilled to be able to extend our support and to see Vitality become industry leaders, ensuring their members have the menopausal support they need, when they want it and all at the touch of a button.

‘In the future, we hope the provision of expert menopause support will be standard for all health insurance companies and we are proud Peppy is playing an integral part in that change.’