Vitality launches automated underwriting tool

Insurer Vitality has launched an automated underwriting tool for fully medically underwritten (FMU) individual health insurance applications.  

The first of its kind, the new tool will process the majority of applications, without the need for an in-person review.

Complex applications will continue to be reviewed by Vitality’s underwriting team, but in most instances the tool will provide advisers with immediate FMU decisions for their individual health insurance applications.

According to the insurer, the new process will also ensure more people benefit from the certainty FMU cover offers over Moratorium Underwriting (MORI) options.

VitalityHealth managing director Keith Klintworth said: ‘Technology provides us with many opportunities to improve and speed up processes within our services and systems and further support advisers. The introduction of this new digital underwriting tool demonstrates how we are further embedding technology into our products, further streamlining the process and making it easier for customers to access and understand our health insurance.’