NHS England’s digital chief to join video GP provider

NHS England (NHSE)’s chief digital officer Juliet Bauer (pictured) is stepping down to join virtual GP provider LIVI in April.

She will take up a ‘global product’ role at the company, which launched in the UK three months ago, to promote digital primary care services internationally and in the NHS. 

The virtual provider, which is the largest of its kind outside the UK in Europe, said it was ‘committed’ to supporting the NHS long-term plan and pledged to grow patient access to online GP service to reduce surgery waiting times.

The company has an existing partnership with the NICS GP Federation in the northwest of Surrey – with more than 13,000 patients registered for its service.

Bauer will be replaced at NHSE on interim basis by Tara Donnelly, the chief executive of the Health Innovation Network.

Bauer said: ‘Technology has the power to deliver a step-change in clinical care and patient experience. I am looking forward to helping LIVI expand their outstanding service to deliver on the NHS’ long-term plan, as well as supporting their growth globally.’

Luke Buhl-Nielsen, LIVI UK country director, said: ‘[Bauer’s] unrivalled experience within NHSE and the wider health and social care digital transformation programme during a period of unprecedented change is invaluable.’

NICS GP Federation chief executive Dr Caroline Baker added: ‘We welcome LIVI’s commitment to forging a deep partnership with the NHS through this appointment.’