Saturday, July 25, 2026
Advertisement
Home Healthcare Markets NHS fails to meet call handling targets

NHS fails to meet call handling targets

By
-

Healthcare Market News (News) August 2002Callers to NHS Direct are still waiting too long to speak to a nurse, despite the scheme’s successful introduction over a short period of time. National surveys have shown that 90% of callers to NHS Direct are satisfied with the service they receive, but a report published by Public Accounts…

Membership Required

You must be a HM Subscriber to view this content.

Subscribe Now »

Already have an account?

Stay ahead of the market

Get the essential stories, market movements and analysis from across the UK independent healthcare and social care sector – every week.

  • Expert analysis and market intelligence
  • Curated independent healthcare and social care news
  • Delivered weekly to your inbox

Join our weekly newsletters

  • HealthcareMarkets
  • CareMarkets
Sign up now

Join thousands of sector professionals

LaingBuisson News

About LaingBuisson

LaingBuisson has been serving clients for over 30 years with insights, analysis and data on market structures, policy and strategy across healthcare, social care and education.
Contact us: [email protected]

Follow LaingBuisson

Linkedin Mail RSS Soundcloud X Youtube
©2026 All rights reserved LaingBuisson
MORE STORIES

InHealth reports flat revenue as CDC expansion dents margins

Business

Transactions in care home market continue to build, data shows

News

Government considering New Zealand-style tenure model

News