Abu Dhabi hospitals must issue detailed bills to patients

From May 2019, all health care facilities in the emirate of Abu Dhabi have to issue detailed medical bills for patients, the Abu Dhabi Department of Health has ruled.

The bill or invoice must detail the treatment, the services provided, and any patient cost-sharing obligations or co-pay amount.

The new rule aims to ensure that patients understand their rights and obligations while also increasing overall awareness about the cost of health care services. The department seeks to promote transparency and reduce the costs of providing unnecessary medical services.

All health care providers and professionals must provide patients or their attendants with a detailed electronic statement by text message or via email that outlines all charges incurred. Healthcare facilities must keep copies of the issued bills for when an audit by the department is due.

This law will also ensure that medical tourists get detailed bills.