DXH launches SmartCare service

In partnership with Dubai Health Experience (DXH), the Health Bank has launched DXH SmartCare.

In partnership with Dubai Health Experience (DXH), The Health Bank has launched DXH SmartCare.

DXH SmartCare serves as a one-stop shop for medical and health tourists to attain seamless healthcare coordination, second medical opinions, flight bookings, visas, accommodation, airport transfers, leisure activities and post treatment support.

Raza Jafar of Health Bank: “The Health Bank offers access to high quality end-to-end services with excellence in customer care, through an extensive partner portfolio. With today’s busy lifestyles, the surplus of information available online and the variety of options available across specialists and treatments, it can be overwhelming to make the right decisions and coordinate a treatment plan. DXH SmartCare aims to deliver optimum experiences for health tourists by establishing a regulatory framework that not only protects the rights of the medical tourists, but also offers accreditation and coordination between service providers, ensuring the highest international standards of quality and excellence.”

Medical and health tourists going to Dubai have a team assisting them with cost comparisons, finding the right specialist and managing appointments, and ensuring ease of travel. SmartCare services will accompany health tourists along the entire journey offering comprehensive services for patient convenience including visa processing, flight and hotel bookings and logistics coordination. Medical and health tourists can have their medical, dental, cosmetic or wellness journey mapped out before they travel.

Founded in Dubai in 2016, The Health Bank (THB) is a global health management company that offers individuals, families, and corporates a variety of services to support and manage their health and wellness.

View the IMTJ’s in-depth assessment of inbound medical tourism in Dubai.