Council’s SEN provision under fire following investigations

Good guidance practice issued care providers
Michael King, Local Government and Social Care Ombudsman

A county council’s provision for children with special educational needs (SEN) has been criticised in two separate investigations after the ombudsman revealed it had already upheld nine similar complaints. In the first case, a mother complained that Norfolk County Council (NCC) did not provide her son with suitable education provision for nearly two academic years…

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