Homecare business fined for operating without registration

Owners of Golden Years Caring at Home Ltd in Cosham, Portsmouth, have been ordered to pay more than £44,000 by magistrates after they were found to be operating illegally.     

Portsmouth Magistrates’ Court heard the provider operated without appropriate registration as all domiciliary care agencies must be registered with the Care Quality Commission (CQC). Registration means services can be monitored and inspected.

The operator had been providing personal care to people living in their own homes in the community since 2 March 2015.

The regulator received information about the provider from Portsmouth City Council in September 2017.

CQC contacted the business about not being registered from October 2017 to September 2019. The directors made attempts to register, however, they did not meet the standards required so registration was refused.

The company entered a guilty plea before to the court hearing, admitting it had carried out regulated activity without the required registration, breaching section 10 of the Health and Social Care Act 2008.

Directors were fined £34,833, ordered to pay a £170 victim surcharge and £9,000 costs.

Joyce Frederick, CQC’s deputy chief inspector of registration, said: ‘This is one of the largest fines handed out to an unregistered provider. I would hope the size of this fine would send a very clear message to anyone thinking of operating a service without registering with the Care Quality Commission.’