Freedom Health partners with Medical Solutions

Freedom Health Insurance has partnered with Medical Solutions to launch a 24/7 virtual GP service for its UK-based customers.

Known as GP24, the service is now available to all individual and SME members at no additional cost.

As well as 24/7 telephone GP access, members can access online video consultations between 8am and 10pm seven days a week.

The service includes private prescriptions and open referral letters where needed.

Freedom Health Insurance managing director Alistair Sclare said the flexible service was particularly important during the current Covid-19 outbreak when policyholders may be unable to visit their GP.

‘With fast and convenient access to advice, diagnosis, medication and open referral letters, GP24 gives useful added value to policies and provides customers with the ongoing support, reassurance and peace of mind they need,’ he added.

Medical Solutions commercial director Paul Nattrass said: ‘We believe our 24/7 GP service adds tangible value to policies and provides members with an essential service, which can be accessed at any time, regardless of whether it relates to a claim. In view of the current situation relating to Covid-19 and associated restrictions on mobility, and accessing healthcare services, the value and importance of our virtual GP service is clear and we believe Freedom members will see real benefit by having access to this new service.’

In the last two months, Medical Solutions has also announced partnerships with insurers National Friendly and WPA.