According to the Khaleej Times, the Avivo Group’s National Hospital in Abu Dhabi has become the first multi-speciality hospital in the state to acquire the TEMOS accreditation for excellence in international patient care.
The TEMOS (Trust Effective Medicine Optimized Services) certification is given to hospitals that have a national or international quality management system in place, focusing on medical tourists. Healthcare facilities must fulfil the strict TEMOS quality criteria governing the treatment of international patients.
“It’s an honour to be associated with TEMOS and it is a tremendous accomplishment for Avivo Group and National Hospital. We are the first hospital in Abu Dhabi to receive the TEMOS accreditation for Quality in International Patient Care. The prestigious accreditation has validated our high standards, our commitment, and our quality. This important accreditation will help us to become a quality and clinical excellence leader in the international medical care realm,” said Dr. Dilshaad Ali, Chief Executive Officer, Avivo Group.
“International patients are increasingly demanding a high-quality patient experience. We strive to assure that the patient is actively engaged and that the organisation is proactive in managing cultural sensitivities and communication at each touch point along this medical travel care continuum,” Dr. Ali added.
National Hospital services range from preventive to curative healthcare services that include specialities like Urology, Laparoscopic Surgeries, Orthopedics, Dental, Cosmetic Services, and Health Check-ups.
“For me personally, TEMOS International Healthcare Accreditation is a milestone in our success story. The medical tourism market is a challenging market where patients have particular needs when undergoing treatment abroad. Pre- on-site- and post-treatment take place in different countries and need to be managed properly to assure high quality and cost-effective medical care during all phases of the treatment process,” said Dr. Ravipreet Singh, General Manager, Avivo Group – Abu Dhabi.
The hospital is associated with the well-established Avivo Group, one of the largest healthcare service providers in the MENA region.
For a more detailed analysis of the medical travel sector in the UAE, visit the IMTJ Country Profile.