Bali and Singapore target medical tourists with special accommodation

Both Singapore and Bali attract high-paying medical tourists by offering much more than basic hospital accommodation. Singapore’s Raffles Hospital has designed a new class of private rooms with the culture-specific needs of Middle Eastern patients in mind, providing a more pleasant healing process while receiving quality medical care. Gulf patients are offered a home away from home.

Both Singapore and Bali attract high-paying medical tourists by offering much more than basic hospital accommodation.

Singapore’s Raffles Hospital has designed a new class of private rooms with the culture-specific needs of Middle Eastern patients in mind, providing a more pleasant healing process while receiving quality medical care. Gulf patients are offered a home away from home.

Mohamed Hafez Marican of Singapore Tourism Board says, “Raffles Hospital has taken a very proactive approach to enhancing services for international patients, specifically those from the GCC and Middle East. This patient-centric initiative conveys Singapore’s commitment to providing quality healthcare.”

Each of the new rooms provides Middle Eastern and Gulf in-patients with a multitude of amenities, which aim to aid the patients’ recovery more quickly, and with peace of mind. It includes a Qibla, Quran, and prayer mats; Arabic-language media and entertainment; extra living space for family members and visitors; and a menu offering a variety of Halal Arabic cuisine. The hospital also offers Arabic-language concierge services for patients and their families, including translation services, appointments, and airport pick-ups and transfers. All services are conducted by both male and female Arab doctors and staff.

In Bali, BIMC Hospital Group has a new partnership with the Courtyard by Marriott Bali to provide the country’s first ever medical tourism packages and services to inbound travellers visiting Asia’s most popular island destination.

The hotel is next to the hospital in Nusa Dua. The Courtyard by Marriott Bali has added specific aftercare services in preparation for the launch of the hospital. Jeff Tyler of The Courtyard says, “Ahead of BIMC Hospital opening, we began planning and training for the best of comfort and care the moment a guest returns to the resort from their medical procedure. We carefully looked at services that aid in recuperation such as special diets and nutrition, unique spa and wellness programmes as well as ensuring wheelchair access to all areas of the property.”

The 50-bed hospital is set in a one-hectare site. BIMC Nusa Dua is the group’s second hospital to open in Bali. Within the hospital are a dialysis centre, cosmetic surgery centre and dental clinic. The two-storey BIMC Nusa Dua Hospital is a 30-minute drive from Bali’s Ngurah Rai International Airport.