Top Doctors, a digital platform helping people to connect with over 90,000 medical specialists in private healthcare worldwide, has secured funding to support further growth in key markets.
The US$13 million investment from Impact Partners and Institut Català de Finances will strengthen its market leadership in key markets, providing more users with access to the platform and supporting doctors in digitalising their practices.
The platform claims it is the only digital platform available which combines pre-diagnostic specialists, a prepayment system, a platform for transferring medical information, electrical medical prescriptions, and other life-changing tools.
Founded in 2013, Top Doctors has successfully grown its presence across Europe (United Kingdom, Spain and Italy), Latin America (Mexico, Colombia, Argentina, Chile) and Saudi Arabia. The company currently has a team of 250 people, from more than 20 nationalities, and plans to grow its workforce by more than 100 people over the next twelve months.
The platform provides patients with access to a directory of national and international medical practitioners (claiming to have more than 90,000 experts from 50 specialities) and to a reviews system, which guarantees genuine reviews from previous patients.
The SaaS solution includes tools designed for digitalising practices, including an online appointment booking system, e-Consultation services, and payment solutions.
All of Top Doctors’ specialists have undergone an auditing process based on recommendations from other medical specialists, an analysis of their career trajectory, a personal interview, and reviews from verified patients.
Hospitals and clinics can use the platform to offer their patients digital tools such as e-Consultation and an online calendar, or to display a doctor’s complete history by using audited data published by Top Doctors.
Top Doctors says that it is playing a key role for patients who have limited access to medical specialists or doctors with expert experience in different pathologies.
Alberto Porciani, CEO of Top Doctors, explains, “According to our internal data, 46% of patients book appointments at clinics in towns or cities outside of where they reside. In other words, they’re travelling sometimes really long distances for specialist medical consultations. Our service allows those in less populated areas to find and communicate with world-class medical specialists and access their expertise remotely. This way of accessing healthcare is becoming more accepted as the pandemic drove more people online for their healthcare needs. In fact, throughout 2020 we saw an increase in the number of patients searching for health information on our website, with the number of e-consultations significantly growing as a result of Covid-19.”
According to Nicolás Touboulic, Managing Partner Impact Partners: “Today unequal access to the healthcare system is a major social issue. One of the major challenges is to give access to specialist care to anyone, whatever their income and wherever they live, and to make sure that patients see the most qualified doctor for their condition. Top Doctors helps to reduce unequal access to specialists, by making this access easier for everyone and, at the same time, has demonstrated its leadership in the market combining revenue growth, profitability and cost effectiveness.”