First hotel spa to get NABH accreditation

Radisson Blu Plaza Delhi’s R The Spa has become the first spa in a five-star hotel to be awarded accreditation by the National Accreditation Board for Hospitals & Healthcare Providers (NABH) under the aegis of the Quality Council of India.

Radisson Blu Plaza Delhi’s R The Spa has become the first spa in a five-star hotel to be awarded accreditation by the National Accreditation Board for Hospitals & Healthcare Providers (NABH) under the aegis of the Quality Council of India.

Javed Ali of Radisson Blu Plaza Delhi says, “We feel honoured to be the first hotel spa in India to have received NABH recognition. It gives us immense satisfaction to be acknowledged for customer safety and quality of care that R the Spa provides to its guests. With the boom in wellness tourism in India, the customers will use accreditation as a guiding point. Accreditation will go a long way in enhancing the growth and credibility of the spa.”

Dr. Girdhar Gyani of NABH adds, “The NABH accreditation will bring significant benefits to the spa including support from the Ministry of Tourism in marketing it internationally, a listing on the Incredible India website and participation in Ministry of Tourism publications.”

Spread over three levels, the spa features a state-of-the-art fitness studio, spa bar, salon, luxurious spa suites and offers a range of Asian and Western spa therapies. Guests can enjoy suites with aqua beds that offer a floating experience, Vichy showers and hamam tables. R the Spa also features a range of salon therapies including hair care, waxing and threading. The fitness studio at this spa in New Delhi is the city’s most exclusive, state-of-the-art gym, providing fitness programmes designed to help guests maintain their routine while travelling. The gym is equipped with multiple cardiovascular machines, bicycles, treadmills and strength training equipment.

Radisson Blu Hotels & Resorts, part of the Rezidor Hotel Group, currently operates more than 230 hotels worldwide, with another 51 projects under development. Radisson Blu is a first class full service hotel brand. Carlson, a privately held, global hospitality and travel company, based in Minneapolis (USA), is the majority shareholder of The Rezidor Hotel Group. Together, Carlson and Rezidor have hotels in more than 90 different countries, 1,070 hotels in operation and 240 hotels under development.

NABH is part of the Quality Council of India (QCI), an autonomous, non-profit organization set up by the government in 1997 for running a national accreditation programme. NABH is currently offering accreditation to hospitals, small health care organizations, ayush hospitals, blood banks and transfusion services, primary health care centres/community health care centres, wellness centres, dental centres and medical imaging services. NABH standards are internationally recognized by ISQua.

The Ministry of Tourism has initiated several measures to promote medical tourism. This includes promotion to overseas markets and production of publicity materials including brochures, CDs and films, distributed to target markets. Under a market development scheme the ministry offers financial support only to approved medical tourism service providers, i.e. representatives of hospitals accredited by Joint Commission International (JCI) and NABH, plus medical tourism agencies approved by the ministry.