Traditional Chinese Medicine (TCM) and wellness company Eu Yan Sang will provide online consultations through a partnership with MyDoc, a business-to-business digital healthcare company also based in Singapore.
Patients currently registered with Eu Yan Sang will be able to access the services first from the MyDoc app.
Eu Yan Sang Integrative Health physicians will be able to use MyDoc’s platform to easily communicate with their patients without being restricted to their location or needing an in-person visit.
Patients currently registered with Eu Yan Sang can get convenient access to their preferred TCM physician no matter where they are.
With MyDoc, patients seeking TCM care may now choose to minimise exposure to unnecessary risks of person-to-person transmission when traveling to or from the clinic.
Prior to performing video consultations, Eu Yan Sang physicians are required to go through MyDoc’s in-house skills training, to ensure a safe and effective delivery of online diagnosis for patients. The training programme covers content specific to the workflows of providing care online, as well as clinical skills relevant for online video consultations.
TCM practices are common in Southeast Asia, particularly in countries with predominantly Chinese population such as Singapore.
TCM is a broad range of medicine practices sharing common concepts which have been developed in China and are based on a tradition of more than 2,000 years, including various forms of herbal medicine, acupuncture, massage (tui na), exercise (qigong), and dietary therapy.
Eu Yan Sang’s move to provide online TCM consultations also provides opportunities for them to provide TCM related services to a wider, younger and more digitally connected audience.
Singapore medical start-up Oncoshot also recently partnered with MyDoc to give cancer patients access to a second opinion advice from leading oncologists.